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Overview

OrderMonk’s Inventory Management keeps your stock levels accurate across every connected marketplace. No more overselling, no more manual updates — everything is synced automatically.

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Key Features

Real-Time Sync

Stock updates propagate to all channels instantly when changes occur.

SKU Mapping

Map products across platforms using SKU, ASIN, UPC, or custom identifiers.

Buffer Stock

Reserve safety stock to prevent overselling during high-demand periods.

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How Inventory Sync Works

When a sale occurs on any platform or you make a manual adjustment:
  1. OrderMonk receives the inventory change event
  2. Your central stock level is updated
  3. Updated quantities are pushed to all connected platforms
  4. Sync status is logged for audit trail

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Managing Your Inventory

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Viewing Inventory

Navigate to Inventory in the main menu to see your complete product catalog with stock levels across all channels.
ColumnDescription
SKUYour internal product identifier
Product NameProduct title from primary marketplace
Total StockSum of all available inventory
Per-ChannelStock allocated to each platform
StatusIn Stock, Low Stock, or Out of Stock

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Updating Stock Levels

You can update inventory in several ways:
Click on any product in the Inventory view, update the quantity, and click Save. Changes are pushed to all connected platforms.
Go to Inventory → Import to upload a CSV file with SKU and quantity columns for bulk updates.
Use the OrderMonk API to programmatically update inventory levels. See the API Reference for details.
Click Sync All Platforms to pull the latest inventory data from all connected channels and reconcile.

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SKU Mapping

Products are matched across platforms using SKU mapping. OrderMonk supports:
  • Automatic matching — By SKU, UPC, EAN, or ASIN
  • Manual mapping — Link products manually in the product detail view
  • Variant mapping — Map size/color variants across different platform listing structures

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Stock Rules

Configure intelligent inventory rules in Settings → Inventory Rules:
  • Buffer Stock — Reserve a percentage or fixed number of units as safety stock
  • Channel Allocation — Allocate specific percentages to different channels
  • Reorder Points — Set minimum stock levels that trigger low-stock alerts
  • Max Quantity — Cap the quantity shown on specific platforms
Use Buffer Stock during peak seasons (Black Friday, Prime Day) to prevent overselling due to sync delays.

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Sync Monitoring

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Sync History

View all sync events in Inventory → Sync History:
  • When each sync occurred
  • Which platforms were updated
  • How many products were affected
  • Any errors or conflicts

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Handling Conflicts

Occasionally, stock levels may conflict between platforms. When this happens:
  1. OrderMonk flags the conflict in Sync History
  2. You’ll receive a notification (if enabled)
  3. Resolve by choosing which platform’s value to use, or setting a manual override
If sync errors persist, check your platform connection status in Settings → Integrations. An expired API token is the most common cause of sync failures.