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Overview

OrderMonk integrates with WooCommerce through the WooCommerce REST API. Sync your store’s products, inventory, and orders with your other sales channels.

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Prerequisites

  • A WordPress site with WooCommerce installed and active
  • Admin access to your WordPress dashboard
  • WooCommerce REST API enabled (enabled by default)
  • WordPress site accessible via HTTPS

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Connecting WooCommerce

1

Go to Integrations

Navigate to Settings → Integrations and click Connect WooCommerce.
2

Enter your store URL

Provide your WooCommerce store URL (e.g., https://yourstore.com).
3

Generate API keys

In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API:
  1. Click Add Key
  2. Set the Description to “OrderMonk Integration”
  3. Set User to your admin account
  4. Set Permissions to Read/Write
  5. Click Generate API Key
  6. Copy the Consumer Key and Consumer Secret
4

Enter credentials in OrderMonk

Paste the Consumer Key and Consumer Secret into OrderMonk and click Connect.
5

Initial sync

OrderMonk pulls your product catalog, inventory levels, and recent orders. This takes 1–5 minutes depending on catalog size.

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Synced Data

Data TypeDirectionFrequency
Inventory↔ BidirectionalReal-time via webhooks
Products← Pull from WooCommerceOn connect + daily
Orders← Pull from WooCommerceVia webhooks
Categories← Pull from WooCommerceOn connect

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WooCommerce-Specific Features

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Webhook-Based Sync

OrderMonk sets up WooCommerce webhooks for real-time inventory and order updates, so changes appear instantly without polling.

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Variable Products

Full support for WooCommerce variable products — each variation is mapped as a separate SKU in OrderMonk’s inventory system.

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Stock Management

When inventory changes in OrderMonk (e.g., a sale on Amazon), the WooCommerce stock level is updated immediately via the API, preventing overselling.

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Troubleshooting

Ensure your WordPress site is accessible via HTTPS and the WooCommerce REST API is not blocked by a security plugin or firewall.
Check that Manage stock is enabled for your products in WooCommerce. Go to the product edit page → Inventory tab → Check Manage stock?
Verify your site can send outbound HTTP requests. Some hosting providers block webhook delivery. Check WooCommerce → Status → Logs for webhook errors.
If your WooCommerce site uses basic authentication or a security plugin that restricts API access, you may need to whitelist OrderMonk’s IP addresses. Contact support for the current list.